Frequently Asked Questions

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The questions below are to assist school treasurers with the accounts payable tools using ArbiterSports software.  For questions concerning how the ArbiterSports software works or for technical support of the ArbiterSports products, please contact ArbiterSports by contacting the ArbiterSports help desk at 800-311-4060.



Questions from School Treasurers?

  What is ArbiterPay? [Click to show answer]
ArbiterPay or RefPay is the software that pays officials electronically (ETF).  ArbiterPay is completely integrated with ArbiterOne and ArbiterGame so school administration can pay officials with the click of a button.
  What are the benefits of paying officials through ArbiterPay? [Click to show answer]

1.      There are many benefits to using ArbiterPay

1.   Can eliminate vouchers

2.   Eliminates check processing

3.   Eliminates checks to the wrong official

4.   Eliminates postage

5.   Eliminates lost or stolen checks

6.   Eliminates bookkeeping headaches

7.   Eliminates stop payments

9.   24/7 online payment tracking

10.  Payment history

11.  Mass pay multiple officials

12.  Assigning and scheduling integration

14.  Increased tax compliance

15.  Reduces liability with sensitive information

16.  Conserves the environment/resources

17.  Saves money

18.  Saves time

19.  Officials are able to research their pay better

20.  Streamlined 1099 submission

21.  Combined school's tax reports

  What are the steps to sign-up for ArbiterPay? [Click to show answer]
A step-by-step guide has been developed to assist school treasurers with setting up ArbiterPay.
    Click to access the guide.
  Do schools have to pay officials using ArbiterPay? [Click to show answer]
No. The choice to use ArbiterPay is up to each school district.     
  Is the OHSAA paying for a school's ArbiterPay account? [Click to show answer]
No. Each school district will need to register through ArbiterSports to obtain an ArbiterPay account.
  How does my school treasurer access our ArbiterPay account? [Click to show answer]
ArbiterPay can be accessed through www.arbiterpay.com.  This is where the schools will transfer funds to their accounts and view the different reports they will need for accounting purposes.  Once ArbiterPay accounts are set-up, the athletic department can pay officials directly through ArbiterGame or ArbiterOne.
  Are there any costs to using ArbiterPay? [Click to show answer]
Yes, there are fees for using ArbiterPay.  The ArbiterPay fee is simply a transaction fee that is charged to the school for every official that is paid. This fee is deducted from the school's trust fund at the time the official is paid.  However, the transaction fee is far less than the current costs incurred with paying officials by check.  This includes the man-hours to process these payments, the cost of the check, the costs of the printer and ink, the cost of postage, the costs to replace a lost or stolen check and the costs associated with paying the wrong official.  Once the money is transferred to the official's account, they have a no cost way of getting their money.  Officials also have choices through Arbiter on how to receive their payments through electronic transfer of funds, an Arbiter debit card or a paper check. 



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Why is this information necessary?  The myOHSAA and ArbiterSports systems are used by many people for varying reasons.  Knowing your role as a user of these systems will help the OHSAA to provide the correct answer to your question?